βœ‰ saiimportexportagro0@gmail.com | πŸ“ž +91 85958 27184
βœ… APEDA & FSSAI Certified | 🚒 FOB / CIF / CFR

Frequently Asked Questions

Everything you need to know about partnering with India's most trusted rice exporter.

πŸ“¦ Orders & Quantities

Our standard Minimum Order Quantity (MOQ) is 1x 20FT Container (approx. 25 Metric Tons). This ensures competitive ocean freight rates and optimal packaging for international transit.

Yes, absolutely. We provide samples (1-2 kg) via international courier (DHL/FedEx). The buyer is required to cover the courier charges, which will be adjusted against your first commercial order.

Yes, we can accommodate mixed containers with different rice varieties (e.g., Basmati and Non-Basmati) provided the total volume reaches the container capacity.

πŸ’³ Pricing & Payment Terms

We work with secure international payment terms to protect both parties:

  • 100% Irrevocable Letter of Credit (L/C) at sight from a prime international bank.
  • Telegraphic Transfer (T/T): 30% advance against Proforma Invoice, and 70% balance against scan copies of original shipping documents.

Rice is an agricultural commodity, so prices fluctuate based on crop harvest, domestic demand, and government policies. The price quoted in our Proforma Invoice is fixed for the validity period (usually 7 days). For high-volume contracts (1,000+ MT), we offer customized volume pricing.

We offer flexible Incoterms. We can quote FOB (Free on Board) Indian ports, or CIF (Cost, Insurance & Freight) / CFR to your destination port. Use our Shipping Calculator for real-time estimates.

🚒 Shipping & Logistics

Depending on the rice variety and your destination, we ship from major Indian ports including Nhava Sheva (Mumbai), Mundra Port (Gujarat), Kandla, Chennai, and Haldia (Kolkata).

The standard lead time from order confirmation/advance receipt to port loading is 10 to 15 days. Ocean transit time depends on the destination port (e.g., 5-8 days to UAE, 25-30 days to Europe).

We provide multiple export-grade packaging options:

  • PP Bags (10kg, 25kg, 50kg)
  • Non-Woven Bags (5kg, 10kg, 25kg)
  • Jute Bags (for premium Basmati, 10kg, 20kg, 40kg)

We also offer Private Labeling (OEM) where we pack the rice under your brand name.

βœ… Quality & Certifications

We have strict quality control measures at every stepβ€”from procurement to processing and packing. We utilize fully automated Sortex machines to ensure uniform grain length, zero impurities, and precise moisture levels. You can read more on our Certifications page.

Yes. We highly recommend third-party inspections for transparency. We facilitate inspections by internationally recognized agencies like SGS, Bureau Veritas, or Cotecna at the loading port for weight, quality, and condition. The inspection charges are typically borne by the buyer.

Standard documents provided with every shipment include:

  • Commercial Invoice & Packing List
  • Bill of Lading (B/L)
  • Certificate of Origin (Chamber of Commerce)
  • Phytosanitary Certificate (Govt. of India)
  • Fumigation Certificate
  • Third-party Inspection Certificate (if opted)